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C 77 FAQ — Answers to All Your Questions

From registration to payments, bonuses, and gaming — find answers to all your common questions here. Search below or browse by category.

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Jump straight to your question from the categories below.

Account & Registration
This section answers all questions about creating a new account, KYC verification, password resets, and profile updates.
Deposits & Payments
Deposit rules, limits, and troubleshooting for bKash, Nagad, Rocket, and bank transfers — everything in one place.
Withdrawals & Cashing Out
Everything you need to know about withdrawing your winnings — how it works, how long it takes, and the minimum amounts.
Bonuses & Promotions
Welcome bonuses, reload offers, cashback, and free spins — find out how to claim them and how to use them, all in one place.
Betting & Games
Rules and common questions about Sports Betting, Live Casino, slots, and lottery — find them all in this section.
Security & Privacy
Find answers to questions about account security, two-factor authentication, data protection, and reporting suspicious activity.
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Account Deposit Withdrawal Bonus Betting Security
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Account & Registration

c 77To create an account, you'll need an active mobile number or email address and a strong password. Registration is completely free and takes only 2 minutes. For future withdrawals, you'll need to complete KYC verification using your National ID (NID).
  • Active Bangladeshi mobile number or email
  • Must be 18 years of age or older
  • Each person may only register one account
  • NID or passport for KYC

On the login page, click the "Forgot Password?" link. Enter your registered mobile number or email and an OTP will be sent to you. Once verified, you can set a new password. The whole process takes under 2 minutes. If you don't receive the OTP, check your spam folder or contact support.

KYC (Know Your Customer) Verification ensures your account's security in line with international standards and helps speed up the withdrawal process. To verify, go to your profile and upload photos of the front and back of your NID. Verification is typically completed within 24 hours.

If your c 77 Account If your account is blocked, contact our support team right away. Common causes include multiple account usage, unusual login patterns, or security flags. The support team will verify the issue and work to resolve it promptly.

Yes, you can update your email, phone number, and address from Profile Settings. However, changing your name after KYC verification has been completed requires assistance from the support team. For security purposes, major changes require OTP verification.
Deposits & Payments

c 77currently supports the following payment methods:
  • Mobile Banking: bKash, Nagad, Rocket
  • Bank Transfer: All major Bangladeshi banks
  • Crypto: USDT (TRC20, ERC20)
Deposits via all methods are generally credited instantly or within 5–10 minutes.

c 77 FAQ Deposit limits vary by payment method. Generally, the minimum deposit is BDT 500 and the daily maximum is BDT 5,00,000. VIP members may have higher limits. Check the deposit page for the exact figures.

First, wait 30 minutes — payment gateways can sometimes cause minor delays. If the funds still haven't arrived, contact support with your transaction ID or a screenshot. Most issues are resolved within 24 hours.

c 77 We do not charge any deposit fees. However, your payment provider (bKash, Nagad, etc.) may apply their own transaction fees. For bank transfers, your bank's standard charges may also apply.
Withdrawals & Cashing Out

c 77Withdrawals at - are typically processed within 5–30 minutes. bKash and Nagad are the fastest — usually within 10 minutes. Bank transfers may take 1–3 business days. If your KYC verification is incomplete, your first withdrawal may take a little longer.

The minimum withdrawal amount is generally ৳500 BDT. Winnings from bonuses are subject to wagering requirements before withdrawal. The daily maximum withdrawal limit is ৳2,00,000 BDT. Visit the withdrawal page for exact limits.

Common reasons for a rejected withdrawal include: incomplete KYC verification, unmet bonus wagering requirements, or mismatched payment account details. Start by checking your account notifications — the reason is usually listed there. If the issue persists, contact our support team.

No. For security reasons, c 77 Withdrawals are only permitted to a payment account registered in your own name. Transfers to third-party accounts are not allowed and may result in your account being blocked.
Bonuses & Promotions

c 77The welcome bonus is available on your first deposit after registering at -. It's added to your account automatically — no promo code needed. The bonus amount and terms may change from time to time, so check the promotions page for the latest details.

The wagering requirement is the number of times you must bet the bonus amount before you can withdraw it. For example, a BDT 1,000 bonus with a 20x wagering requirement means you need to place BDT 20,000 in bets before withdrawing. Full terms are listed in the bonus details.

Yes, most bonuses have an expiry period — typically 7 to 30 days. If the wagering requirement isn't met within that time, the bonus is automatically forfeited. The expiry for each bonus is stated in the offer details.

Yes, c 77has a referral program. Invite a friend, and once they make a deposit, you'll receive a bonus. Your personal referral link can be found in the "Refer & Earn" section of your profile.
Betting & Games

c 77 Sports BettingYou can bet on over 20 sports at -, including cricket, football, tennis, badminton, and basketball. Live betting is available for marquee events like the IPL, BPL, World Cup, and Premier League.

Yes, c 77Live betting is available. You can place bets in real time while a match is in progress, with live odds updated as the action unfolds. Live statistics and scorecards are also available. Betting live is even faster and easier through the mobile app.

Once a bet is confirmed, it generally cannot be cancelled. However, some matches offer a "Cash Out" option, which lets you partially or fully settle your bet before the match ends. The Cash Out option will appear on your bet slip.

c 77Casino games at -'s platform typically have an RTP (Return to Player) of 95%–98.5%. You can find the specific RTP for each game on its description page. All our games are from licensed providers, and fair play is guaranteed.

On the Lottery page to view active draws and purchase tickets. Each ticket's price and prize details are listed there. Draw results are automatically sent as notifications to your account.
Security & Privacy

c 77 All data is kept secure using SSL encryption. Our servers comply with international security standards. Personal and financial information is never shared with third parties. To learn more, Privacy Policy View.

Go to Profile Settings → Security → enable "Two-Step Verification". An OTP will be sent to your mobile on every login. Keeping this feature on adds a strong layer of protection to your account. 2FA is mandatory for large withdrawals.

If you suspect unauthorized access to your account, change your password immediately and notify the support team. You can also request a temporary account lock while the matter is investigated.

Yes, c 77 believes in responsible gaming. You can set your own deposit limits, session limits, and self-exclusion preferences. To learn more, Responsible Gaming View the page.
About c 77

C 77 FAQ — Detailed Information

c 77 One of Bangladesh's most popular online betting and gaming platforms, with thousands of members enjoying Sports Betting, Live Casino, lottery, and more every day. The c 77 FAQ page is designed to help you find answers to any questions on your own and save you time.

One of the most common questions among new members is — Is signing up on c 77 complicated? Not at all. You can open an account in under 2 minutes with just a mobile number or email address. Your first deposit comes with a welcome bonus, making it easy to get started with betting right away.

Many players have questions about payments. c 77 supports Bangladesh's most widely used mobile banking services — bKash, Nagad & Rocket — supports all of them. Deposits are typically instant, and withdrawals are processed in just 5–30 minutes. c 77's payment system is fully secure and encrypted.

c 77 Sports Betting The Sports Betting section lets you bet on over 20 sports, including cricket and football. Live betting is available for all major tournaments — IPL, the World Cup, the Premier League, and more. Real-time odds and stats help you make smarter calls. Place bets from anywhere using the mobile app.

A common question we get — Is c 77 trustworthy? Yes, c 77 operates under an international license and all games are from licensed providers. Regular third-party audits are conducted to ensure fair play. SSL encryption is used to keep your data secure.

Please note: c 77 is strictly for users aged 18 and above. Play responsibly and know your limits. If you feel you have a problem, Responsible Gaming View the page.

If you can't find your answer in the c 77 FAQ, our 24/7 live chat support is always ready. Chat in Bangla and get fast help with any issue. Our support team typically responds within 3 minutes.

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